I called your call centre to notify them that i need to add a tracker. The Agent told me that there are 3 companies to choose from, i.e. R59, R70, R179... I asked her to tell me the benefits or the comparison in summary she advised me that they are in partnership, they know the premiums not the ...
So yet again, surprise surprise, FNB has incompetent employees at their call centre. I just received a call back regarding a query I had on my account and the person (I really can't say lady) who helped me would be better suited to working on a street corner for the lack of professionalism she had. ...
Used my greenbacks to purchase a gift on net florist, order went through . contacted Netflorist who said that Nedbank must send them the order so that it can be delivered the same day. Contacted the Nedbank call centre and advised them of the urgency of the matter, was given a reference number. ...
Since last week my ADSL speed is quite slow, I logged a fault, reference number:65brk260114 and it was identified that my ADSL line was not stable. A technician by the name of Winston, was dispatched to my residence and then states that Telkom is not my ISP (although Telkom is my ISP) and he cannot ...
Good day, I contacted the call centre on 15 Jan to cancel the tracking device. I was told I am on a 36 month contract and would be charged a cancellation fee. I was not aware or told this. I was then told by Xolo that a call recording would be found to see if there was such communication to me when ...
I give her a 5/10 for helping me with my car insurance and she got me a discount on my premium. ...