You guys have done it again, with the great service and attitude. My delivery was a day early, Robin phoned for me like 20 times while i was in a meeting and i phoned her back to be shocked by the news that my parcel was on its way!! Please make sure Robin is high fived for the super service. ...
To date I have not received any feedback from you guys. You have such incompetent staff and worse service ever. I lastly asked that you cancel my contract but to date I'm being billed and have not been contacted to advise of what is happening. I'm charged for a blocked phone. Your call centre stuff ...
I called into the Experian call centre, and was greeted by Nonjabulo. Word cannot explain how thankful I was to be helped by this lady..SHE WAS EXCELLENT! She was so patient, and gave me the information I wanted immediately. I wish ALL call centre agents can be like this! Thank you so so muc ...
I have lodged a query with MTN, by dialing 808 on my cell regarding the pricing which was wrong on my account. I have a structured deal where I pay a reduced fee of roughly R330.00 instead of R429.00 for my contract. There has been months where I have been charged R380.00 and MTN was unable to tell ...
This is now my 5th complaint this month about the same issue and NO ONE has ever called back after the first call to resolve my problem. Either no one at ABSA has a clue how to fix it or no one cares to resolve it. I am not going to re-write my issue either go and read the last 2 complaints or call ...
Isubmitted new debit order details in Dec, I got an email confirmation that all is done. Now i got an sms that I am owing. Why? ...