I've had an iPhone 5 for about a year now. In Jan 2013, when I received the phone, I was told that I needed to do a sim swap because the new iPhone used a new nano sim. I had to pay extra for this ( /- R120). I recently discovered that I have LTE service in my area. I then phoned MTN to activate ...
During November i requested Standardbank to move my homeloan debit order from the 27th of each month to the last working day of the month beacause my salary payment date each month changed. This was never done. In the last two days I had 3 phone calls from Mobolegeng, Monique and Roxette from ...
On the morning of the 27th of Jan, I made a call to the Standard Bank call centre urgently requesting a statement from mid-2012 for tax return purposes. I was asked to repeats the same security questions several times, then when I asked for it to be sent urgently, I was told it would take 48 hours ...
Since early December and my query regarding my loan still hasn't been resolved and that after they called and promised it has been resolved... I think this is the worst company I have ever dealt with... They don't even respond to emails I have send... ...
On 14 January at 16:50 I called 808 to give notice of cancellation of 2 contracts expiring end of February. The operator requested a pin, which I did not have and he then set one up for me by asking security questions. I was then put on hold to the Retentions Department which did not go through. ...
My decoder has not been working since Sat... U finally had time to sort it out on Tues evening. I called the call centre and it kept cutting me off at times not even going through. I spent two hours doing that. Eventually got another number, the lady who picked up told me she can't help me that's ...