So I got an SMS alerting me to high account usage after the end of the month - issue number one as its to late to do anything. Then My wife calls all three numbers listed on the sms no luck but manages at the third attempt to request itemised billing to confirm if the usage is correct or not. This ...
I've received am sms indicating that my data is depleted and my data account paused. This is impossible because I had 10gigs loaded on the 1st of October. I have not been able to do any work all day because of this and the call centre refused to help my husband. I cannot call from the number ...
Called Call Centre regarding policy query. Thulisile Msibi answered my call - she was so efficient, quick to respond, and on top of that, gave me the good news that my Out Bonus is to be paid out soon! Thank you Outsurance and Thulisile Msibi - fantastic service!!! E Wilson is smiling!! ...
I had bought tickets online to the SEXPO but could not go due to getting ill. I called the groupon call centre and sent an e-mail to a person named Basheer Essop. She/He told me that she can't refund due to terms and conditions. but how is it possible that you cant get a refund when you were sick ...
I have taken over the payments on my dad's contract. The contract was taken out on the 14th of August and on the 31st of August i got debited for an incorrect amount. I called in to the Sandton Cell C store and the consultant there logged a call and said that there would be a R75 credit posted to ...
I had an atm dispute of R3000.00 on wednesday the 25th September 2013. I called the call centre, they sent me a dispute form which I filled in and sent back on the 26th, I was told it would take 5 days for me to be contacted and that did not happen, now that I am calling them and asking for ...