I had lost my sim card so went into the game city store an the sales lady was of no help what so ever, she advised me to buy a sim to do a sim swap and call the call centre wo will do it within the day, which i did called the cvall centre spoke to themba who said that it was escalated and will be ...
Probably the service i have recieved in my life!! My phone got and its still not blacklisted ive been strugling to get it blacklisted for 2 days now!!! I cant even report it, because i need an itc nr but i can get one coz vodacom hasnt blacklisted it yet!!! service if you ask me! When they take ...
Hello, Firstly i must say that it is quick an efficient to get insurance through Dial Direct. Once the policy is in place though, the service is quite poor. My finance company needed an additional descriptor placed on the vehicle decription in the confirmation of cover document, and the service ...
I phoned the Neotel call centre to change my banking details. Fact is the only reason I still have a Neotel account is to keep my email address, so I pay monthly without issue. Now to change my banking details on my Neotel account, they require either bank statements or a letter from the bank to do ...
Before I called the MTN call centre I had loged a callback request on MTN site and I didn't get a speedy response so I called the call centre as I want an option to transfer my data bundles as the *141*3# option is not allowing me to do so and was told that my phone is being rest so I should switch ...
I have a complaint about the time it takes the call centre to answer. Today is the 3rd attempt (Tried on two other days- this may exclude the possibility of it being a peak problem) to get through after waiting 5 mins and still don't get to speak to anyone I have no option but to hang up as I'm ...