What the is wrong with your call center? No wonder you are not getting any business and your shares are down, your service is PATHETIC. ...
I went in store to apply for an adsl line and it was completed 22 January, in Eastgate. On Friday, 24th January I receive a sms (ref92875427) saying that I must fetch my modem the line is activated. I fetch it on Saturday and they tell me everything is in order and I collect the modem. Upon trying ...
I spoke to a lady this morning regarding insurance for a vehicle I purchased on my name for my dad, and I am very sorry that I did not catch her name (hope you can look this up with the policy number?). Just want to say that she was professional, efficient, friendly and makes doing business with ...
The oil filter on my 2012 Chev Spark came loose twice in 4 months. GM call centre refuses to log a complaint when I requested this to be investigated. The telephone call lasted 9:56 minutes and I was told this in not a complaint because the Dealer has fixed the car. I insisted on a reference number ...
I have five policies with Old mutual, I recently had 3 debit orders that went off my bank account from december 24 and then today january 30 2014. I have contacted their customer services and was advised they will investigate the matter. I waited since the 6 december for feedback. i do not ...
My mother-in-law's policy matured last year. She contacted Clientele to claim. She was told to fax the documents, and she did. She waited for a long time without any response. She followed up and my husband followed up and spoke to a lady called Millicent Kentshani on the 25th of January, who ...