I called the call centre this morning to do a reversal of 2 debit orders that had gone off of my account. The call centre tried to verify my account, but i did not have my other card on me. When i asked if this is the only method of verifying my account - by punching in the last 4 digits of your ...
I ASKED ON MY ONLINE BANKING FOR AN AGENT TO PHONE ME REGARDING MY POLICY TO ADD MY CHILD. DIDNT HEAR FORM THEM FOR A FEW DAYS THEN ON A SUNDAY AFTERNOON 17H00 THEY PHONE TO DISCUSS THE CHANGES, I ASKED THE AGENT TO PHONE ME BACK ON MONDAY AS RESULT TO ITS A SUNDAY AND I WAS BUSY DRIVING. NEVER ...
I'm trying to get through to the MTN insurance call center but when I dial their number it hangs up on me. Then I call the customer care and i asked to be transferred to insurance, it tells me my number is invalid and it hangs up on me. Please help because I'm tired repeat this circle to get ...
I would like to thank Selina Maloka for her EXCELLENT SERVICE!!! I called in today very angry about the access issue and she managed to calm me down by explaining everything to me in detail. You really are an asset to the company, keep up the Good Work. Thanks so much and i am pleading with your ...
Phone received on the 26/09/2013, the phone was not functioning. Complaint/query was logged with cell c 30/09/2013, as per contract signed query/complaint needs to be done with 7 days of receiving the phone. On the 30/09 I was told the phone will be collected within 7 working days for assessment ...
I would like to thank Ernestina for the speedy service, wonderful feedback and excellent attitude. I have only been with Discovery for around a year and when I had to do my first claim, we had no if's, but's or maybes. Thank you very much for the great service. Discovery Insure will be and can be ...