During September I downgraded from Premium package to Extra however I was then billed more for the downgrade than for the full package. When I phoned to challenge the billing I was told that because I receive MNET through a split signal I will still be billed for MNET even though I am not receiving ...
On the beginning of October I contacted the call centre with the request to move our church landline and since I did not have the street address the lady suggested to take all my contact details and assured me she will contact me 16h00 that same day however no call was received, again on the ...
I have a Samsung Galaxy S4 which had an overheating issue and when opening camera application the phone will reboot by itself. After numerous phone calls to call center I finally received the phone on the 08/10/2013. The new issue is that the phone is not recognizing the password pattern which I ...
On the 20th of September I was incorrectly debited for a personal loan that is only payable on the 25th of each Month! Upon phoning the call centre I was told that I was debited earlier in September because on the public holiday that we have on the 24th of September! What infuriates me is the fact ...
The call centre agent spoke to me like I was a child when I was making my order and was very rude telling me to chill/ just wait without any manners. Its pathetic and disrespectful ...
Competent, friendly service. Favourable review of vehicle insurance. ...