I have recently start to move my banking to FNB, for it advertise to be the best bank and hold the most benefits to its clients. So when I decided to buy a house, I applied at FNB. only to get it declined for I have no surplus money. I called different people on different occasions and they all ...
We contacted the call centre to request a tax certificate for the tax year 2012/2013. We were informed that the certificate would be faxed immediately. No certificate. The following day we called again, another promise - again no certificate. The following day we called again and arranged that the ...
My son changed his policy to Budget in April 2013, he advised the agent that if he can change to the same as what he had for cheaper premium he will go for it, in September my son was in as accident and Budget proudly announced that he was not covered for accidents. I requested the conversation ...
Telkom Mobile advertise services which cannot be activated. The service in question is unlimited calls to ONE telkom land line for R30 per month. 4 Days and more that 96 hours after trying to get this to work, it still does not work. I even called in about 6 times and still not resolved. Case ...
Since monday the 21st I have been calling the collections call centre and have spoken to 3 different people trying to get a settlement letter on the two accounts I have, and have requested a discount, to be able to settle them as the accounts have been outstanding for quite a while. No one is ...
We applied for an ADSL line on 06/09/2013. The person at the Call centre struggled to find the address on the system, but she proceeded with the order and in the end told me it would take 14-21 days to install. A week or 2 later they phoned to say that there is no infrastructure in that area and it ...