I have a Samsung S4 Mini. It completely froze and I could do nothing to get it to work. I removed the battery and then tried to restart it but it would only get as far as the initial start up screen and it does this continuously. I phoned the customer care line on Wed 30/10 and they told me to ...
I have been a customer of MTN for 13 years. Over the past 2 or 3 weeks I found that my 3g dongle internet speeds were very slow, this evening I decided to call the call centre for assistance. The agent who took my call asked me the nature of my query and I advised that the problem is on the 3g ...
My debit order goes off on the 26th f everymonth. For the last $ months i have been getting very rude sms's & phonecalls anything from 8:05 demanding money because i havent paid my account. After a fat fight some or other superviser will phone me back after i had to lay a complaint and ...
About 1 month ago i called the call center to inquire about my billing that was incorrect where there was an extra R400.00 deducted from my account. When phoning through the lady said it was extra calls that i made through the month not understanding i do not have a PHONE contract but a USB ...
I have never experience poor service like MTN call Centre. This company is sick it seems as if there is no leadership within MTN. was done under my name. I reported last week even today no one from MTN telling what to do. I have calling call centre disputing this problem and getting promises that ...
Standard Bank's call centre Agents are absolutely clueless about the processes at the bank. It is not over 6 weeks that I am trying to get my progress payment on my building bond processed. Firstly there is no feedback from them. Everyweek I have to call in for feedback. Every week theres a new ...