More than a month ago I was robbed & lost my cellphone in the process. I never got a chance to swap my old number:0735460134 as we were preparing for a funeral at home. On wed the 13th I called the call-centre for a simswap & I spoke with an Andile who told me I got the security questions ...
A FNB consultant (Noel) call me to offer me free airtime when I buy my normal prepaid airtime from my cheque account. I said what will it cost me and he said nothing. A few hours later I am signed up to a Vodacom Topup 135 contract. I phoned Vodacom to cancel this immediately and was told to ...
About two weeks ago my Decoder stopped working and I contacted the Call centre, which I normally compliment as "one of the best" however 2 weeks ago showed me a different side of what I thought was really great. I waited 25 Minutes before my call was answered and was told I need to take ...
Hi... I have been on mtn data contract for last two years. Contract has now come to an end and i wouuld like to cancel. I call the branch where I took out the contract, they say can only cancel with call centre. So I have been trying call centre for last week... when you get to option of speaking ...
I would like to thank Marlin from Standard Bank for his excellent service. I made in error and pay an incorrect account. I was stressing so much because I paid money from my cheque account into an old petrol card, which I thought has been closed down. After a lot of frustration I got put through to ...
Here we are again writing about how bad Vodacom's service is and complaining that the consultants does not log your query as they promised and that data is being used even though the phone is connected to Wi-Fi and that nobody at Vodacom can give the client an answer. I cannot think that a ...