Red tape and rules rule drive MWEB, dont expect help, you will only get rules though back at you. A simple password reset, has still not been sucessfully done in 3 days!!! Hartless to companies revenue lost!!! ...
I am trying to sign up for the 2gig promotion as advertised but everytime I try to sign up I get the message that my sim card is not registered for RICA but yet when I sign in on my profile it CLEARLY states that I am registered. I contacted the Call Centre and they were unable to assist with my ...
I need to mention the manner in which Prishina attended to my situation when I phoned the Dial Direct Call-Centre (15 Nov. 2013) - She was extremely courteous from the start, and took the time to explain all my options in an unhurried, and patient manner, which I appreciated immensely. She was ...
We requested information with regards to their service. We thought they were a medical aid as they advertised. We didn't receive the information as we requested but documentation about a Policy with a card. We never signed up all i wanted was information so we could read though it. I called the day ...
My service has been blocked since yesterday 26 november 2013 despite my service being pre paid. no one can tell me more than that this is a technical glitch as i was told last night or that i owe R99 on a prepaid account as i was told tonight upon enquiry. this is unacceptable and false advertising ...
I just want to say thank you to Liezaan that helped me get my sim card re-activated today because it was done within the 5 hours as promised. Keep it up girl!! ...