I have a credit due to me of a R1000 I called the call centre 1 November and was told that all will be sorted as the supervisor made a note, a debit went off @ the end of November again, i called the call centre (808) on Sat 30 Nov and the agent that helped me said that she would send a mail to ...
Hi, I submitted a query via your contact page last week asking what the process is to switch to pre-paid as my contract is ending soon and I don't want to renew. Today, I have called your call centre twice and on both occasions after being on hold for more than 10 minutes each time I was still not ...
I requested my vehicle papers more than 4 weeks ago and to date I haven't received any assistance. I am taken from pillar to post and am really annoyed. Very very annoyed. My car is now involved in an accident. I need them to claim. I need them today. Its December time I shouldn't be worried about ...
Called in to update my information with Platinum life and to query the fact that I was not informed of the increase. The consultant who assisted me then told me that you do not inform of increases. I use to get letters, reminder and gifts from you, but it looks like once you have a customer, you ...
I have two tablet account with Nashua, last week one got. I called Nashua to cancel the sim and that went well. I then called to terminate the account I spoke to Thabelo Tshikala who told me that I would need to pay - R2800 excl vat. I then asked him to give me give me details on how I can pay, he ...
I had the unfortunate opportunity to receive a premium increase as one would this time of the year. However when calling the helpdesk number on 086 10 55 99 my call was answered by the most unprofessional person I have yet to encounter at a call centre. Mohammed Yusuf basically had his mind made up ...