I requested my number to be changed from what was the contract number I initiated the contract on be changed to my current existing prepaid number which I was told is possible but now I have been given the run around, I called the call centre on the 2nd of December at around 17h00 and the ...
It is absolutely ridiculous that when you phone the multi-choice call centre it takes an eternity to get through only for the call to be terminated. I was holding on for 23 mins listening to the irritating add's for a consultant to pick up only for the call to be dropped. Surely there must be stats ...
I wish to thank Mr. Imaad Rasthoi at the [URL Removed] Call/Support Centre whom I contacted at - 14h30 today after no reply was received after my first phone call early this morning (I spoke to a lady but I cannot recall her name. I also sent two e-mails to the [URL Removed] Support Centre, on ...
I find it unacceptable that the details off my loan was last updated in August 2013 at the credit bureaus. All other companies update their clients details every month but not RCS. I need this to be corrected immediately. ...
We all know that we pay a lot of money for DSTV, yes it is our prerogative, but does that mean DSTV must still take advantage of the us the consumer when we have to use our airtime to call the call centres, only to be put through to so many different people, either being cut off in the process or ...
I am having exactly the same problem as Andrew (April 13). They blame Orion (Old Mutual) for holding onto the money due to me. Orion say they have never received instructions from Data Factory. Because Orion are so much more efficient over the phone I am inclined to believe their side of the story. ...