I got cut off due to late payment but have now paid it up in full and still have no reconnection. I waited on the call centre to answer for over half an hour which is ridiculous as i don't have the time or patience. Please do me a favour and reactive my services. Thank you ...
Despite the fact the Discovery website says "Contact Us 24hrs a day, 365 days a year" this is apparently meaningless unless you have a meaningless query. I phoned in to query why a prescribed minimum benefit of an approved registered oncology case was not paid (with the reason that a ...
Every time i call the Netstar call centre i am on hold for at least 10 minutes. When i first called to apply for the service i was on hold for 12 minutes before someone answered and since my unit was installed last week whenever i want to test the unit i wait for at least 10 - 15 minutes. On ...
I had an enquery regarding my statement and the call centre agents saud she will get the collections department to call me ad i had asked because she couldnt resolve my problem as she didnt have all the information with her and till today they havent called. Now what kind of a service provider are ...
To Veronica, Mantoa AND LINDI and all others at MTN WHO HAVE LISTEN TO ME!!! LiNDI PROMISSED TO COME BACK BY THE 30/12/2013 AND AM still waiting!!! Has the CREDIT BEEN PASSED!!! Reference Number: 7213434 -0718703910 ...
I lost picture on saturday due to powerfailure. When oower returned my picture not. Then called in to be told my services is suspended due to non payment which was not true. Funny as no one had no clarity as to exactly how much to pay but paid the full month's premuim and thats when my woes ...