I received a call from a competitor insurance company who offered me a R376 per month saving on my entire insurance portfolio. Having been with Outsurance for many years, and not really keen to move insurers, I called into the call centre to see if I qualified for a rerate. I was duly assisted by ...
In November 2013 I upgraded my contract with Altech Autopage at the Grovenor crossing branch. My previous contract with Altech Autopage was for a Blackberry device with BIS and BBM. In November 2013 I upgraded to the Samsung S4 but kept the BIS and BBM service. Since then I have had untold problems ...
I Have phoned the call centre this morning to try and resolve a problem and spoke to Four different people trying to resolve a issue and ended up sending an e-mail to the CEO and still no reply. The answer from a lady working at Vodaworld said to me that the call centres are being outsourced and ...
This was the fastest, easiest and friendliest call to insurance ever! I wish all FNB consultants where as helpful and friendly as you! Thank you Rudayba ...
I cancelled my contract on the 11th of October 2013 via e-mail as per the instruction by one of their call centre agents. On the 25th of November 2013 I called them again to find out if it was cancelled, I was told that I should have completed a form. A form was e-mailed to me and I completed it ...
Yippeee... It's 2014, a brand new year and guess what? I still haven't received my money from 8ta, and guess what? I've even been on hold right now for about 30 minutes... that's after i got cut off the 1st time around after waiting for what seemed like centuries. 8ta, this is my 4th e-mail to you ...