My husband has been in ICU for over 6 months now, and almost EVERY month i have to have a fight with Cell C because they suspend his account, even though i pay it on time. December i paid the account on the 24th and guess what? Today they suspend the account again. PS: I PAID THIS ACCOUNT WITH MY ...
On the 13-12-13 they deducted their money from my account, On the 20-12-13 I received a call from Chevonne saying I didnt pay, I told her that the money was deducted on the week before. She asked to to send proof and attention the email to her. I sent my proof on the same day to [Email Removed] and ...
I called discovery to get authorisation for my 6 week old to see a pediatrician for his check up. I was told I need a referral from my Gp. My Gp is unavailable until 12 January. I call discovery back and explain my predicament. I'm told they can load a second Gp, but that will only be approved on ...
I have been trying to upgrade to my cell contract since I went on holiday in December. The first agent I spoke to could not advise me what options are available to add a data bundle to the contract and how much it would cost. She first put me on hold forever and then said she will call me back. I ...
I have had such a pleasant experience today dealing with Mariette Bezuidenhout and Jannie Bezuidenhout respectively. I was greeted with such enthusiasm by both of these lovely people on the phone. Their energy is phenomenal and their professionalism is OUTstanding! It felt like they were excited ...
A lady from vodacom call centre named Roxanne called me within the last week of September 2013 and suggested as we were such good customers to migrate our lines from 3 x 135 Top up lines, one data and one Top up 400 line that costed about R 1 700 per month to 3 x 200 Top up, a data line and a Top ...