I would like to use this opportunity to thank Samsung call centre agent Tshepiso Mogashoa that helped me regarding battery problems on our cellphones. You were very well prepared to handle this problem and helped me in a very friendly manner. This makes Samsung products worth buying because of ...
I did a quote for my Clio at outsurance and was emailed the quote that exceeded my payments, so naturally, I expected to get the R400 payment. The supervisor told me he would pass on the details to be authorised and I would get a call from them soon. I then got a call from outsurance where a lady ...
Purchased electricity via telephone banking and did not receive the voucher, after 14 days i received an sms with invalid voucher numbers and since spent more money on calling Capitec for a resolution, but only empty promises and no feedback. This query dates back to 28/11/2013 and more than a ...
I've been calling about my unallocated payment, but no one has been able to assist. Received an email from Dinah Moemedi responding to my hellopeter complaint on 01.01.14 being assured the matter would be sorted out I then replied to the email asking her to give me the turnaround time I didn't get ...
I have contacted Budget Insurance 4 times since May 2013 regarding my central locking that was damaged by Roadrunner locksmith when my key was retrieved from my car using a metal rod which is just plain unprofessional. Every time the call centre person said they will send the request to the claims ...
I am having a problem with my billing. It is only the 9th of January but my bill reads R1711.43. I don't understand the amount that I am charged for. Please let me know how I can be on R1700 in only 9 days and but on the My Vodacom app it shows that I am only on R556. Someone is definitely trying ...