I phoned on Friday 01/02/2013 to report our business line not working, whereby no fault was logged (how convenient) i phoned again on monday to report it whereby consultant helped me, yesterday 05/02/2012 i phoned to follow up and the fault logged wasnt completed. Now today i followed up with this ...
Lolo Mkhatshwa has continuously provided me with Excellent Service ever since i logged an accident claim with Insurance. She kept daily contact with me on the claim update and resolved all the issues that i had with immidiate effect. She went on leave for a week and someone else was allocated my ...
Big thumbs up to Stanlib call centre - always efficient, helpful, patient to explain the ins & outs of answers to my queries. Thank you!! ...
I T Chetty went into the Chatsworth Cell C Branch on Dec 8th to change from contract to pay as u go. I was then asked to write the letter, sign it as requested by the consultant. I was then told that they wud fax it to Cell C. On the 31/01/2013 i noticed a debit still went off my acc, i called the ...
I requested a quote from outsurance last year and was told that they would pay out R400 if they could not beat my current insurance which they could not. I was then old to send through documents as "proof" of my current cover. I have called and sent various emails and to date I did not ...
I was told that someoene would call me by Monday regarding my contract cancellation and to this day I am still waiting. I have been calling since Monday but guess what no answer from the non-existent call centre. Cell C does not have a call centre! all thet have are recorded messages yet they claim ...