It took me 4 phone calls, after being disconnected 3 times and being put through from one person to the next before I eventually reached someone who was able to help me. I mean, it can surely not take someone 30min to reach the right person who is able to help you. One of the agents even remarked ...
I have a contract with MTN where my monthly instalment was R329 but since I have upgraded my phone it is now rR409. When I checked my bank account last week Friday 01/02/13 I found out that an amount of R1138 has been taken from my account, I phoned the bank and they told me that it is MTN who took ...
Discovery Insure advertises as a feature of their offering that you should be able to track your car. I can't track my car, even though my wife is able to see where my car is (part of same insurance policy). I've raised the issue with them on a number of occasions, and each time their response is ...
I moved my short term insurance to King Price from Outsurance. Thanks Christa for your help. Even had another call today from someone else just wanted to know if I am happy and that everything is in place. Thanks King Price. ...
I can't understand that i need to request a statement via HelloPeter every time I need a statement. The last statement I received was dated 21 November 2012. I send a request for a statement and got the following reply: "Your statement has been send to the branch". Can I just get a ...
After OUTsurance couldn't beat my quote they emailed me and said I should send them documentation and complete forms. I received an sums to say the money would be paid in the month. This was never paid. ...