After struggling to find a solution for a number of days to my problem. Chantel took it upon herself to actually solve my problem instead of emphasising the problem without assisting with a solution. She was prepared to go far beyond her call of duty even offering to solve my problem during her tea ...
I had called in on the 13th of Dec 2012 to change over my medical aid scheme, however this was not actioned, I then called in again in Jan to find out what the issues are surrounding the delay in the change, to my dis belief the call centre agent didn't action the change. This lead to it being done ...
I have complained about MTN before and yet again they seem to have disappointed me. I have a cellphone contract AND a modem through MTN and I am supposed to be debited an amount of R588.00 every month for this. HOWEVER, in January they didn't take their money so I gave them a call. I told the lady ...
I have taken out a contract at 8ta, it is a matter of fact i have taken out 2 contracts with you. My wife complaint she doesn't receive her emails and sms's on her blackberry 9900. She has phoned and gone through some settings with the call centre agents. They requested technical support to contact ...
I have been trying to get my 1time ticket refund now since November last year! First cardholder statement was lost... second one faxed from standerd bank pickering street, still withno response. Phoned again last week... no response. Phoned again today... was put on hold, can hear people chatting ...
I bought a Samsung dishwasher on 21.07.2010 &I expected nothing but the best from Samsung. 1&half year later the door panel started giving me issues. I was unable to close it at times. When I attempted to log a call I didn't have my documentation as proof & set off to find my receipt. ...