I am extremely disappointed for the poor service that i received from a leading company like Mtn.i recently bought a blackberry 9900 handset and when i called in to activate the sim card asked that they convert my prepaid number to contract and was assured by Lerato that it was possible and sim ...
My wife was booked into hospital on 09/01/2013 and authorisation was obtained procedurally, she was discharged on 21/01/2013.During her stay in hospital she was seen by various medical practitioners on a daily basis, I then realised that these Doctors/Pathologist are already submitting claims to ...
I have a prepaid number which I did rica, firsly my number was deleted from the vodacom network by mistake then I had to go rica again which I did and today again my number was deleted. So guess what I have to rica my number again. This is and on top of it all I get through to a rude Portia who ...
I settled my installment sale on my car beginning of Jan and there is a R211 overpaid that is due as a refund to me. I have phoned the call centre 3 times and each time am told the refund will be done instantly but it's not. I also received an SMS on 29 Jan saying I would receive the refund in 48 ...
I called the call centre a few days ago to change my debit order banking details. The lady advised she will do the change telephonically. Today I receive an sms to state that I need to pay my account manually by the! 0th to avoid reconnection charges. I called the call centre and spoke To sibonelo ...
I cancelled a contract on 20 November 2012 which was 30 days prior to the day the contract expired. I was told on 31 December 2012 that everything would be sorted and it would then be converted to prepaid. Today is 7 February 2013, after calling the call centre twice this has still not been done. A ...