I just spent a while on the phone with Yatish to get a quote after phoning numerous insurers, and what a pleasure. no one likes phoning around for insurance and answering the same questions over and over again but i actually didnt mind cause there was banter inbetween which made it more bearable. ...
A couple of weeks back I had extreme difficulty getting statements on my credit card account. After a complaint was laid I finally got it. Now exactly the same problem with my loan account!! The loan was paid in full October 2012, now apparently I'm "handed over" for a account that's ...
I posted a complaint in early January 2013 about a problem which occured in December 2013. I am still trying to get this problem sorted out. They still have not read the email which I sent on the 18/1/2013 because their system hangs and they cant read the email??? I have spoken to numerous call ...
I was phoned in early January by a Vodacom call centre agent to be told I have won a phone and they are sending it to me. I firstly said I already have a phone and I don't need a second one, but she said it's free so I can give it away or whatever. She confirm about 100 times that it will not cost ...
My house was burgled on Tuesday, and I lost a lot of high-tech stuff. Pamela at MiWay was quick to respond to my claims, and she made sure I knew exactly what was expected from me. I never once had to follow up on my claim because I was being called 2 to 3 times a day to be updated. Being a ...
The call centre at Kulula kept me on hold for about 15 minutes in total tellinig me that they can't get through to the refunds department. They Supervisor Franscois who i previous gave a compliment seems to have deserted Kulula. He promised me that the refund will take a matter of weeks because it ...