I have called Vodacom a million times and one has to always speak to one cheeky consultant after the other. On numerous occasions I have requested limits to be placed on my lines and it has never been done. The agents are unable to implement more than one request per call. On two occasions I have ...
I understand that Groupon can not be responsible for non delivery or honouring the voucher by the Merchants however they are responsible for the poor performance of their refund agents. I have requested 3 refunds in the past 2 weeks from vouchers which could not be honoured by the Merchants. 2 were ...
PLEASE STOP CALLING ME!!! Your call centre agents are rude!!! Your agent Farai contacted me this morning, i told him that as per the last 5 calls I have requested that my number be removed from the system as I am no longer interested in receiving any calls from Homemark!! As per previous advisors ...
Ok so the last time I updated my complaint saying I have not yet received feedback wrt my complaint and still waiting on the transcript. Since then (December 2012) I have not yet had any response. I have not paid a cent on my credit card either seeing as I am waiting for feedback relating to poor ...
I have 3 policies with Hollard that i am responsible for payments therefore i phoned in to check what the waiting period on a funeral policy and I was told 12 mnths. Due to this i told the lady in the call centre i needed to cancel because i need a policy that has 6 months waiting period. she told ...
I migrated from MTN Broadband 2 Gig to MTN Broadband Lite on 14 January 2013. The effective date for this migration was 13 February 2013. However, I was billed for the period 14 January to 13 February as if I was already using the new package - billed R 262.28 instead of R 139. I can confirm this ...