I have never experienced such disgusting service! I contacted Cell C on the 1st Feb 2013 and requested them to change my Debit date and bank account debit information. The consultant promised he had done it. On the 15th of Feb 2013 they tried to debit the old account. So no change had been made to ...
I am rather appalled and disappointed at the service I have received the DSTV call centre. I have made numerous phone calls to the call centre spoke to a Thulani -ref no : 121577759, spoke to a Kabelo - ref no 170000072 with no joy. Yet they sounded professional and promised to call back with ...
I tried to change a debit order date as per the date in the contract agreement the debit order date for monthly repayment was agreed to be 1st of each month. FNB deducts on the 25th of each month even though I requested numerous amounts of time to change the deduction date to the 30th of each ...
THE PEOPLE AT VODACOM ARE REALLY STARTING TO ME OFF! THEY HAVE SOFT LOCKED MY PHONE FOR THE SECOND TIME IN A WEEK AND EVERY TIME I CALL TO HAVE IT SORTED OUT THEY TELL ME ITS BECAUSE MY CONTRACT IS IN ARREARS! IM SO SICK AND TIRED OF HAVING TO TELL THESE CALL CENTRE AGENTS THAT ITS IN ARREARS DUE ...
Since I got a call from a service provider last week Thursday I have probably spent over R100.00 on cellphone bills!!.. and still no solution!! Everytime I have to call to follow-up (their feedback standards) I have to go through the entire process, as if no-one (previous agents) leaves their ...
I received a e-mail claiming it was from FNB eBucks & informing me that I have been rewarded eBucks on my FNB cheque card. I do not have an FNB cheque card. I tried to find an e-mail address on the FNB website where I can forward the message for their information and action. None is provided. ...