I switched bank accounts in JANUARY of this year and for the last year, old mutual refuse to debit the amount i owe for my policy premiums off my new account. Phoned the call center today and dealt with Sharriff and he was very rude. i am going to have to cancel my policy with them because i am ...
Sales consultant from Blake called me and sold me two policies: one being a hospital plan and the other being an accidental death cover. The policies were underwritten by AIG Life South Africa. The contact number given to me rings, but nobody ever answers the phone. I was told I will receive a copy ...
I am terrified and highly disappointed in feedback received from call centre agents this morning. I have contacted the call centre a few times this morning and every time got a different story. I would like to cancel my contract but require somebody with moderate intelligence and product knowledge ...
After seeing Dr I was told to go to admissions in the hospital and get authorisation for a procedure which was booked for the 19 Feb. I sat with Cape Gate reception gave my details, they contacted discovery for auth codes. Prior to signing she explained there was a co-pay/deductible of around R2600 ...
I returned my Galaxy Tab 10.1 within 10 days of taking delivery in November 2012. MTN continues to deduct premiums every month for something I no longer have. I have lodged numerous complaints and I have to call and follow up everyday. THIS IS RIDICILOUS. I WANT MY MONEY REFUND TODAY OR I WILL TAKE ...
On the 19th of March at 11h30 I contacted your Cell C on 084-145. I applied for a new contract and was informed on the day that it's been approved and will have my new phone within 7 working days. Nothing as yes so I have tried option 2 several times (and by several I mean about 15 times over ...