Contract still continuing after cancelation I cancelled a 8 Ta Internet 2 package on the 2013-02-16 14:00 with their help desk 081180 Case number 4117756, On the 2013-04-03 after I received my new account the contract is still continuing, I phoned the help desk 081180, they told me it takes 20 ...
Dear Sir/Madam Could someone please assist me with how I would go about finding out why I am being overcharged. I have sent four emails and tried to phone but I am really getting fed up now. Surely someone working in your billing department reads the emails and calls the customer? I would ...
I called Bonitas to enquire about the progress of me and my partners medical aid application, even though i held for approximately 4-5minutes to get through, the service i got from this lady was beyond awesome, she was very friendly and sounded like a person who knows her job very well. Thank you ...
I am so unhappy with FEDHEALTH, I've been told that FEDHEALTH is a good medical aid but I beg to differ, if one must wait 2 months for an application to be approved... how pathetic!!! ...
I have been struggling for 3 months now to get this sorted out. I have spoken to about 15 call centre agents and 3 different team leaders. They keep on asking me a whole range of stupid questions and then they all give me the same response, "We will send it through to the IT department and ...
According to the Consumer Protection Act it is illegal to illicit customers with unwanted phone calls. I am not interested in your product, if I wanted internet access I will contact you. Please remove my number from your phone lists! ...