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Page 1049

Dial Direct Insurance
Premium incrases

I have a policy with Dial Direct for almost 4 years now, with a cash bonus due in 2 months. The 1st three years I phoned them in Feb to reduce my premium because of the value of the cars depreciating. They helped me with no issues. The problem started last year. Because they could see on their ...

Multichoice
Horrible Service

My honeymoon started on 23 March 2013, Unfortunately I forgot our smartcard at home. We opted to buy a PVR decoder, so that we can make use of that smartcard. I contacted the DSTV call centre at 6:24PM for the first time on 23 March 2013, and requested that the agent call me back after spending ...

Outsurance
R400

I responded to the ad in the media about cheaper insurance from Outsurance and the R400 promotion. I obtained a quote from them and they could not beat my current premium. I submitted all the details on the website and sent it off, expecting for the R400 to be paid into my account in a reasonable ...

Vodacom
Poor service

Its almost 1.5 months and no one from Vodacom has ever called me regarding the refund. the only thing I received is an sms but no detail of the breakdown of the refund. Hence still nothing credited to my account. As far as I was told a pro-rata refund would also be done for the data for the two ...