Dear DSTV, I have logged another query. As you noticed, I did not pay last month, due to the fact that I did not get my invoice. On the 30th we phoned your call centre, a lady by the name of Nthombi, promised to call me back, she actually promised. She also promised to sort the account out and call ...
Spoke to a call centre agent to update my physical address. She was pleasent and she even emailed me a statement with the new address on it the same time I requested. Thanks :) ...
I upgraded my contract telephonically and received my new phone. However the call centre agent gave me incorrect information. She said my package from business to Smart S plan would take effect on 01 April. Unfortunately she forgot to tell me that because of my gap status from the very 1st time I ...
This Masilo/Masigo called me on th 04th and agina on the 05th of April to sell 2 products to me (Funela Cover and Education plan) for and on behalf of Old Mutual, she called me from a company called Direct Channel.. Firstly she sounded like she was reading a reharsed script and still didn t get her ...
I have been using Absa Cellphone banking to buy airtime all the time. On the 28 Match I've bought R55 airtime I never receive my airtime and this is quite frustrating. I bought R50 airtime again on the 30th I still haven't received it. please i need my airtime or my money back. can someone help me, ...
I am at my wits end with this sorry excuse of a company. I made a payment arrangement months ago and kept to it religiously, yet I am still being harassed with calls and smses on a daily basis. Every time I explain VERY SLOWLY and Patiently to the harasser that I did make a payment arrangement and ...