My policy documents and car insurance confirmation letter were sent to an incorrect email address; Andrew was able to resolve my issue within minutes. Your call centre has a very efficient, courteous and professional resource in Andrew Kekana. ...
FNB are really dropping the ball. This has to be the best bank I have been with for the last 25 yrs as a business person and this is my second complaint in a month. I called the call center and got through to the wrong department. They then transferred me to business banking. I had a simple ...
2 weeks ago i phned African Bank requesting them to update my profile as it is showing that my loan acc is in arrears with an amount of R1450.00 which is incorrect and lowering my IT score, the lady by the name of Nomatali said she will Desmond who also said it is not he's department and he gave me ...
I went into my local MTN branch (Hemingwasy) to get one of my data sim cards cancelled and give notice on the other one. Due to them being data packages, I did not know the "cellphone number" attached to these simcards in my ipad or computer modem (flash stick).. The lady in the shop ...
Spoke to Noelan from Outsurance this morning, and I cannot think of one bad/wrong thing he said. The service was excellent, his selling skills-over and above excellent but most of all, he made me feel like I am his friend and not just a "lead"!! We need more people like him answering ...
I received my invoice for my Vodacom debit order due at the end of October, and thank goodness i did. Vodacom had helped themselves to my money because i "had not read the contract" according to the call center representative. After 8 months of having my modem and 3 gigs data per month ...