I have received 2 calls in the last week from Yellow Mobile. I know they are a service provider yet they keep telling me they are MTN, and they would like to offer me and my wife a new cellphone contract. The funny thing is if they really represent MTN they would see that I have two contracts ...
Everything started in 2013-10-21 that I owe R506. They deducted on the 24th which is not my debit order date. They migrated instead of upgrade. This made and return of debit order in my account. 2013-11-20 received another sms saying I owe R807, called again and I was advised I billed incorrectly ...
Dear Vodacom I am very disappointed and loaded with anger. I pre ordered the iPhone 5s on the 7th November. Call Center never got back to me. On the 11th I phone in and upgraded one of my contracts to the iPhone 5s deals. I was told that my device will be shipped latest on Monday the 18th, which ...
I recently applied for smart device / ipad promotion, and I went for the option of Ipad that was apparently available or led to believe you had stock of. But now only to receive a sms that you dont have stock, and with a rather open ended sms of not indicating as to when it will be available??? my ...
I was billed on my account and had debit failure fee because Telkom sent a naedoo debit on my account, after I had specified that my account should not be debited before the 25th. this was specified to the call centre agent and he assured me that there wouldn't debit. now I have been charged R115 ...
I have been trying to change my policies for months now, I am not possible to do this on the site, and have been told it is not possible by the MiWay customer service team. I have asked for a call back in June 2013, then September 2013, and now recently in November, why am I not able to change ...