After receiving an SMS that the vehicle needed to be expected as they (Tracker) are not receiving a signal, we make a booking to have the car inspected. A booking is made and an sms acknowledging the booking is received for Tuesday 2pm. On Tuesday we receive another sms confirming the appointment. ...
We had a booking with Europcar Poland. The booking was made using the Europcar website in South Africa. The booking reservation number was 959186118 for collection 05 May 2013 and return 25 May 2013. We received an email stating our reservation was acknowledged and if no response was received from ...
My flight MN109 to Cape Town on 12 June 2013 has been cancelled. Without any consultation they have changed my booking to MN107 at 17:15 which is too early for me. I phoned the call centre, and after waiting for about 7 minutes on the line, the consult said 17:15 is the last Kulula flight and if I ...
I book most of my flights with [URL Removed] and British Airways and am also a Discovery member linked to the ailines. I am in Cape Town on business and wanted to change my return flight by extending it with a day. Whilst online, the website communicates that flight changes can not be done online, ...
Thanks to receptionist Shane and Marcia who are the only staff members who bothered to follow up with me. Purchased tickets last year that i suspended for a year. Started contacting call centre from 1st March 2013 to use tickets. Spoke to numerous staff member's who advised that they will return my ...
I booked a flight to Capetown with [URL Removed] in September 2012 for the Argus bike race on 10 March 2013. I did it well in advance to ensure a flight as well as accommodation. I paid as per the instructions on the website and I also paid an additional amount of R245 for extra luggage been my ...