I have never experienced BAD service in my Life. I've been trying to sort out my account from September 2012, but nobody is able to help me... They mess up, but I have to sort it out? Is this Customer Service? Why do I have to phone them all the time, and explain the story over and over to 10 ...
Last month they debited my account with to little, immediately I phoned them and told them. 1st they said a payment was made into my account and there is no error. I went on holiday when they phoned me and said there was an error and I need to make an immediate payment. I explained that there is no ...
Over December 2012 into January 2013 we had no ADSL from Mweb. This was apparently due to a Telkom line fault - but that is not my issue as I have signed my line over to Mweb. They acknowledged the fault and someone in the Cape Town office said they would refund me or not charge me for 3 weeks of ...
I contacted the Multichoice | Dstv call Centre on the 29th of January to enquire about a debit order for a box office rental which incorrectly went of my old bank account, it was returned resulting in a listing on my account by the bank for a returned debit order, a charge for the ...
I have been a Nashua Mobile client for many years now, but that does not seem to matter to them. My data card bill is currently in excess of R12 000-00 because of information received late from the network as they claim. I have had a R50-00 call limit on my account for almost as long as I've had ...
Elize Swart resolved a very unpleasant experience that I have had with Nashua for the last 4 months within a few hours. I hope she gets a raise for her great service! [She has been the only employee at Nashua that I can describe as committed to sorting out my problem with billing] Thank you Elize! ...