I am looking to reset my voyager pin number and frankly the service is horrible. I have been waiting for the "reset email" for a week now. At least I know i wont be flying SAA anymore. This year alone i flew 12 international and national trips and wanted to claim them on Voyager. Please ...
I noticed while trying to make a booking that I was missing voyager miles. I discovered in my statement that miles had been taken away on 24 Nov 2013 for activity that took place on 23 Oct 2012. My first call to the call centre (0860003145) didn't help as the agent couldn't tell me what happened, I ...
I have been a Voyager member since 1995.Ever since their website changed last year I have been experiencing endless problems in allocating lost miles. The call centre agents tell me that they cannot help despite me having ticket numbers, boarding passes and tax invoices. They do not respond to any ...
I am not allowed to change my Voyager contact details, as I refuse to select one of the 8-10 home languages available in the drop down list. Afrikaans is still not available for selection. ...
On the 4th of April I wrote the below to SAA voyager: In September 2012 I used my voyager miles for a one way trip for my father to Mauritius, a further 18 000miles was redeemed via the SAA site, I am not actually sure how to redeem miles via the site but have been told it was done. I had already ...
I have been an SAA Voyager member since about 2002 and have always had trouble contacting them via email / call centre and the problem has just become unbearable of late! I have been trying since March this year to contact SAA Voyager to ensure my trip to Thailand (march/april) my trip to the UAE ...