It's been 3 months since a billing issue I've raised. Since December, I've contacted Vodacom various times to investigate possible overcharging. The last call for ref number: 327820397 has since indicated that Vodacom is at fault and has overcharged me on my January bill. Al I need is for someone ...
I renewed my contract 2 weeks ago to Smart S, which should have taken affect on Dec 1. I downloaded Vodacom's app to keep track of data, call and sms usage, which indicates that I don't have some of the services activated that Smart S promises. I am currently being charged more than what I am ...
After 27 phone calls to 082111, one call to 0821958, one call to 0821905 I have decided to take the Hello Peter route. My account was debited with an amount for content services, explained to me on 22/10 to be a pornography site my dongle joined, after numerous calls to this Mira Networks, no ...
I phoned the call centre yesterday and was told to pay an amount of R1900.21 same as the statement received to activate the phone. I went to Kenilworth Centre and paid R2 000. the phone was soft lock and I was promised it will be activated between 1 - 4 hours. After 4 hours I phoned the 082111 and ...
I was the unfortunate victim of a smash and grab in Pretoria on Sunday just past. My cell phone service provider was Vodacom. I immediately called in to report the and asked them to block my phone. That was simple enough - did it no problem I was told I could phone in to do a free SIM swop. The ...
I phoned Vodacom to confirm that my cell accounts has been transfered to my fathers name who is currently paying the cellphone contract. They would not confirm this or someone didn't do what i requested. On who's name is these contracts now? My name FD Roodt or my fathers PA Roodt? There are 5 ...