On a BA flight from JHB to Durban for a 4 day cruise on the MSC Sinfonia. What a shock when I got to DBN to realise that my luggage was left behind in JHB. At the counter they arranged that my luggage is put on the necy flight from JHB to Durban and then they will deliver my luggage to me on the ...
We went to Aventura warmbaths the weekend from the 15th to 17th March 2013. On arrival to start off with there were no tea, coffee or sugar in the room. that afternoon after having a swim, i went to take a shower, to my disgust, the shower filled up like a bath!! the water became so dirty that the ...
I was booked to fly to Johannesburg on the 22nd June, 2012 on flight number SA 8053, which was due to depart from Moshoeshoe 1 International airport, Maseru, Lesotho, at 10:30. The flight was cancelled due to bad weather. I then lodged a claim for a refund about three weeks after the incident and ...
Dear Sir/ Madam, I have been corresponding with you via email but I received no reply on my emails. I have also been corresponding with your attorneys via email and telephone but no joy received yet. I emailed you attorneys on the 30th of March 2012. I asked them some important questions and ...
Following a booking for my father who suffers from Parkinson's disease, I completed a form for assistance with a wheelchair. I received this response... Kindly be advised that we are fully booked on wheelchairs for the 21 March JE 246. Please contact medicals on 0861010214 for assistance. Phoning ...
I made a booking online which requested my credit card details to complete the booking. The money was deducted from my account immediately. I then receive an email the following day saying that the booking could not be fulfilled and if other options are required. This is a misrepresentation to ...