We got to Flamingo apartment no. 6A Langebaan after a long and tiring journey expecting to kick off our shoes and relax. Boy were we disappointed! The main room and second bedroom was disgusting! There were ants everywhere. To my shock, horror and disgust I pulled back the duvet and found big ...
I booked an airline ticket online for a flight from CT to Durban. The system performed an autocorrect on the surname changing it from "Naidoo" to "Nairobi" which I did not notice at the time only once the confirmation was given. I called the call centre the next morning and they ...
I made a request to the SAA call centre to upgrade a ticket to business class, i was instructed to call back in 2 hrs to confirm the price. I called back in 3 hrs and was told sorry my quote was still not available please call back in another hr. At this stage i requested the team leader Bob ...
The Below is an email I sent yesterday morning to Golden Arrow but have not received any feedback: I am writing this email on behalf of my cousin. Last night 18/03/2013 she took the bus from town to Mitchells Plain at 20:15. On Eisleben drive a stone was thrown through the window and she was hurt ...
I booked 4 tickets through flight centre with the instructions that all seats must be together and that access to the executive lounge at all stop overs must be arraigned. when verifying this about 2 weeks before departure I found that no seats had been reserved and that my family now had to sit ...
I would like to compliment the caliber of service I was given by a lady that helped me locate my sister. I called the Greyhound Pretoria office this morning at 09:00 (20/3/2013) as my sister (a student) was taking the bus to Durban and all I knew was that she was taking the 9am bus. Unfortunately ...