E-mail correspondence between me (client and owner of an establishment) and [URL Removed] suddenly stopped working and it was urgent to get this fixed in order not to loose out on possible bookings. I phoned Safari and spoke to Bradley and explained the problem. He immediately took action and after ...
I am a voyager member for many years and the last time I logged in is also many years ago. Since then my contact details changed and I forgot my pin. To update my contact details to be able to reset my pin and be able to log in again is only possible 7 to 14 days AFTER they receive my email with ID ...
In December I used Sleeping out website and made a booking (transferred money) on 24 December 2013 to secure Hart Cottage in Durban as it was available at the time. The following day, I received an email response from the establishment indicating that their accommodation had already been booked ...
I don't usually use Mango Airlines and I only booked a ticket with them because someone recommended them. I booked my flight and a few minutes later my husband told me about the oversight on my side as i have select and incorrect date; I did not take it too serious as I thought that can just be ...
Oh dear, why did you have to move from Standard Bank to the dreaded ABSA? Tried to get a question answered by your call centre 5 mins ago. Needless to say the script reader could not help me and when I asked to be transferred to someone who could was told "they don't take calls". Asked ...
I called the call centre number advertised on your website, and happened to get through to Deirdre. She dealt with my query with regards to a holiday in Phuket, and sent me the quote etc by the end of the same working day. Then when my son changed his mind and decided to go to Mauritius instead, no ...