I lodged two formal complaints; one via email and also telephonically through their Call Centre. I received an email back yesterday stating "Your complaint has been forwarded to the relevant department for attention and you will receive feedback soon. Your reference number is 68559. The ...
A colleague of mine intend travelling from CTN to JHB. As he had no access to an online ticket purchasing let alone any outlets he quickly notified & requested me to buy a ticket for him at the Checkers Sandton City branch Compu Ticket outlet. I quickly opted for Grey Hound & Purchased the ...
On The 10th February 2013 i took InterCape from Johannesburg to Pietermaritzburg. Bus left on time at 8:30am. When we were approaching Villiers on N3, the bus turned back and no announcement was made as to why. Halfway back the attendant in the bus came and said the driver forgot to collect ...
Good Day I write to you as SAA fails to respond. I refer to my complaint dated 15 November 2012 at 15:53 on Hello Peter which reads as follows: Hi I am writing this on HelloPeter as I have searched SAA website to log a complaint however there are no details. On Saturday 10 November 2012 my family ...
I wrote a complaint that the airline had advised me that my refund would take eight weeks... in fact I had the refund the next day... not sure if my post had anything to do with it... BUT very good response from airline to a complaint. ...
Message to all ye who are planning on making a booking with British Airways, aka Bad Attitude... see below for what happens if you make a mistake, oops!! And watch their reply on this site... They will tell me to log a complaint onto their website, so, like most corporates, they will do ANYTHING to ...