I had an urgent travel booking to be made, and, because it was late on a Friday afternoon, I called Flight Centre with dread as I anticipated the end-of-the-week complacency that one so often encounters at this time. However, my call was returned by Candace, who was polite, helpful and patient in ...
Our bus was turned around 45 minutes away from PIetermaritzburg because they chose to take an extra driver with them back to Durban. Now you've inconvenienced the passengers who have sat at Montrose for 2 hours and us who are now due to arrive 2 hours later than originally planned. Yes delays on ...
I lost my Myciti card and it had hundreds of money on it, I still had the receipt to prove that I bought the card in order to have my money transferred onto a new card. I called their call center but none of their consultants could help me, they just gave me a reference number to give to the ...
First of all this not my first horrific experience with this excuse of a company but it is the last straw. Having made a booking for a pick up at 7pm, i was told by the call centre operator that a cab would arrive at 7pm and they even read out the details of the booking to confirm. I then phone at ...
I've not tried a number of times to log into my Voyager account, which was eventually locked. I wrote E-mails, without any response. I phone today, in which case they mentioned that my password will be mailed. Yet I have not received anything. I've accumulated a number of miles and by this time, ...
This is the second week in a row that your Friday 17.10 flight from Jhb to Ct has been delayed! 3 hours last week and almost 2 hours this week! You call yourselves an airline? This is nothing short of a disgrace. ...