I wish to lodge the following complaint/s: 1. With ref to my flight booking ... 20 on 6 Aug 2013. Duration of call noted on my phone 20.42 minutes. 6. Cost to make changes to my flight R2188, very high considering the original cost was R5462. 7. It was more economical to cancel the entire deal at a ...
I had a flight that needed to be changed. The cost of the change was cheaper on the website however the website would not let me effect the change at all!! I contacted the call centre and they could do nothing to assist except charge me the higher fee for my flight change. So paid the flight change ...
MOST ANNOYED AND FRUSTRATED WITH THE SERVICE RECEIVED FROM FLEXICLUB ATTORNEYS, I'VE APPLIED FOR DEBT REVIEW, AND FLEXICLUB WAS INCLUDED IN THE SCHEDULE OF ACCOUNTS. I HAVE 14000 POINTS WHICH WILL EXPIRE 2014, THEY POLITLY REFUSE FOR ME TO USE THE POINTS TO MAKE BOOKINGS, AND THEY WON'T LISTEN TO ...
I booked a flight with Mango Airlines on 31 July for a return trip to Durban with my husband. Due to unforeseen circumstances we are now unable to fly over the coming weekend. On 5th of August I called their call centre the entire morning to no response. I sent an email informing them about this to ...
Sometime in 2009/02010 i went to Century City and one of the promotion guys at the traffic light stopped me and gave me a card stating a won something at the Centre.l i must just go there and claim my prize. when i got there a person by the name of Clifton came to greet us and he explained the ...
Hi there I just want to thank Eunice Masekoameng for her your tremendous service when I was making my bookings to Mango Airline through the call centre. I have never had such a dedicated individual who listens and have time to answer all my questions without a doubt. you an example of what very ...