Why is it that i am sat at OR Tambo for the 2:35 flight (104) and every 15 minutes you delay it by 15 minutes. Your SMS asks me to phone Kulula and when i do they have no idea what is going on. I asked to change flight the woman said a blank NO. I knew it was a mistake to once again trust Kulula ...
A DVC-consultant gave me the advice to sent an email to the DVC-trustees explaining my situation, I have done that, they haven't responded yet. I want to cancel the contract between them and myself. 1. It is impossible to get accommodation in season - I have 2 children, 1 already at school, which ...
I called to find out about bookings for December. i was told everyone is on training and no one can help me. I then asked the Rude lady why no one can assist as this is a Company and we have to pay for a service and she said she has another call and put the phone down. ( Cheek). I want to cancel my ...
We have two people with nearly exactly the same names at our office, when booking I accidentally used the incorrect surname - They both start with the same three letters and their first name is exactly the same. I entered the correct date of birth and contact details. When calling within two hours ...
Your customer service and baggage policies are ludicrous. I have written a full report complaint sent to your feedback email online. I await your response. ...
3 years and we have no reconciliation of air-miles and it took that dept. 12 days to respond & a further 7 days to give an answer that doesn't work. This company is practicing negligence in customer service and obviously do not want to give you the miles anyway. It is not surprising they are ...