Looking at all stories of SAA on Hello Peter its actually amazing that this company is still operating! I booked 2 tickets for a wedding in Harare (From JHB) that has since been cancelled. As Harare is not a holiday destination of choice (although you would think so looking at the fares - R4000pp!) ...
Hi there, I would like to commend you on an awesome awesome employee. With all the negative press and customer servoce complaints one experiences today, I was really amazed with the service that I received from Glynnis. She was exceptional patient and informative. Employess like her should be ...
I booked a return flight for 2 online and paid via my credit card. After the payment I got a message that stated that the booking did not go through, although the money was deducted from my account. I contacted Kulula the very next morning, 7 am sharp to find out what was going on. There was some ...
Kulula has a stupid policy of only 1 bag per person! Mango has a policy of "as long as it is less than 20 kgs." Bye bye kulula, Because some things cant fit into a single piece of luggage. ...
I was on a flight from CapecTown to Johannesburg on Monday night. I unfortunately forgot a gift i got for my parents on the plane. It was a portrait of them. I went to the help desk at the lugguage claims, and asked for help, it seemed like their shift ended and they didnt seem to interested in ...
Since last week Thursday I have sent 4 emails (not one that has been actually answered at this point, is your turn around time 5 working days?), i have called 2 x from the UK to get my confirmation email sent (both agents said they would send it) and i still have not received it. What will it take ...