I have booked a flight with car rental that I now have to cancel. I am not able to do so anywhere on the website. I phoned the call center and selected the relevant option. After holding on and listening to the same song for 20 min I hung up. i called again and selected the option for general ...
Returning from the 2 Oceans this year on April 1 we were April Fools when my wife and I amongst quite a few other very annoyed customers were bounced from our flight home due to a knock on effect from previous flights. I subsequently wrote a long complaint feedback directly on the BA system which ...
On a flight from Cape Town to Lanseria (MN 476) landing on Sunday 15 September 2013 at 16:50, there were issues with several passengers' bags (about 10 passengers). We waited at baggage claim for our bags, and eventually the carousel stopped and we were informed that there were no more bags. We ...
I made a booking for a friend of us to come visit us in Cape Town. I made the booking and faulted by using her name Rina. After the booking was confirmed, I realized that her name on her id is in actual fact Catharina!! I phoned Kulula and spoke to Meryl, who informed me that in actual fact they ...
Our members enjoy quality holidays, dream destinations, a lifetime of holiday options and real opportunities to celebrate life. Well I want to tell you this is a lot of nonsense all I do is paying levies and that points can't take me anywhere with the amount I pay on levies each month I can have a ...
Amazing service received from Leonore at Flight Centre Lakeside Mall. Friendly, prompt and professional and I would recommend to anybody. This is my 1st time booking a trip via Flight Centre and my 1st time going overseas and she made booking the trip so easy. Always keeping me up to date regarding ...