On Friday the 13th of September I was scheduled to be on a flight to durban from johannesbur. I arrived at the airport at 22h05 and my flight was leaving at 22h40.When I got there all the operators were packing up to leave. I spoke to one and asked her if she could check me in and she said no she ...
I am very sad and shocked that SAA have decided that parents travelling with infants are now only allowed to travel with EITHER a pram OR a car seat?? This means that for me a pregnant mother with a heavy 14 month old toddler travelling from CT to Harare, if i take the pram (I am not able to carry ...
The refund has finally been resolved and i received the refund today 18.09.2013. 5 months later. Communication improved with the agent. Zileen's services improved, she was efficient and handled the process smoothly and effectively. Thank-you for finally getting my refund resolved. ...
We were at a sales pitch in Lydenburg. After being promised repeatedly that WE DO NOT HAVE TO BUY OR SIGN ANYTHING we were sent to a young sales person. I think his name was Ryan (our ref JC73) After FINALLY getting to how much it will cost (which is a massive deposit that you have to pay ...
Activity on my credit card. Only reason they were able to use my card information is because the "Verified by VISA" service is not used by Kulula. This service sends a One Time Pin verification similar to online banking. Absolutely no reason why kulula should not make use of this security ...
I am trying to book a flight online on the SAA website from Maputo to Jhb. The only payment option I am given is PAY LATER. Suspecting this is due to me logging in from Mozambique I asked my wife to try from SA yet she too is only given ONE PAYMENT OPTION - PAY LATER. I received an email with a ...