My husband and I were booked on Flight MN 454 on 3rd January 2013. We received 2 text messages telling us the flight was twice delayed for 2 hours. We arrived at Cape Town airport at 6pm and only by looking at the Arrival/Departures board were we informed that the flight was delayed till 12.45am. ...
On Sunday morning, 20th Jan 2013 i booked a flight to johannesburg with kulula airlines. To my peril the check-in help desk gave the wrong boarding gate to every passenger. Furthermore when we finally board the airline which is supposedly a new boeing aircraft we have to turn back to Durban to fix ...
I purchased 30 QVC points in 1995. We were not able to get the resorts that we wanted and I was told that we needed to purchase additional points to be able to book a week at the resorts were preferred. We were convinced that if we purchased these points we could book resorts during the peak ...
I travel on a regular basis with citybug from Nelspruit to Pretoria and back. On 12 January 2013 my ticket was booked for 10 the morning. I stay in Barberton and reaching the citybug departure point that morning realising that I forgot an important travel document for my travelling abroad the next ...
I needed to change a name on a ticket. I phoned Kulula and found that this is not possible. They told me that it was an IATA rule, but were not able to explain why this rule gets enforced. I understand that I should have read the small print when purchasing the ticket; but I really do not ...
Sent an email to book. No reply. Phone them, our phone line is not working. {ever heard of a smartphone with email??? } Will phone you back today by 9am. Now nearly 11! Oh dear, business is slow they say... ...