Having seen the complaints on this site i feel duty bound to write that i have flown with qatar on several flights and found them to be one of the best airlines globally, their ground staff and crew are superb and deserve all the credit for making a journey with them a truely memorable event. ...
I flew from Cape Town to Johannesburg on Saturday 19 January. I was in a good mood from a successful trip and looking forward to a pleasant trip knowing the very good service standard of British Airways. When checking in, there was only 1 counter open with only myself in the queue. When I ...
Having lodged my complaint to SAA on the 6th January, the company has not even had the decency to respond or acknowledge receipt as requested. Stubborn or couldn't't care less attitude certainly does not bode well. I will, if still no feedback by this week Monday, will endeavour to phone head ...
I have booked and paid for a Kulula return flight on my credit card for my grandmother on the 2 January 2013 to attend our wedding in Cape Town in March, she informed us yesterday that she will no longer be able to attend the wedding. That is when I found out that I cannot cancel the tickets or ...
Had to wait an hour and a half just to get to second position in the line. After a futher 20 minute wait I eventually put the phone down because the call was costing me a mountain of airtime. Never even got to speak to an agent. Completely unacceptable customer service! :( ...
SA ROADLINK BOOKED MY PEOPLE ON THIS BUS AGAINST MY BETTER JUDGMENT, BUT OTHER BUSSES WERE FULL. First off the bus was 3 1/2 hours late. The central booking office had no ideawhere the bus was. They were not aware that it was running late. The man on duty could not reach his supervisor, and no one ...