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  • Global Travel Alliance - Global Travel Alliance obtains your details by unethical means and then refuses to cancel the contract they conned you into | #335936

Complaint / review / scam report
Global Travel Alliance
Global Travel Alliance obtains your details by unethical means and then refuses to cancel the contract they conned you into

This is the most unethical business I have ever had the misfortune to deal with. After obtaining my details through a 'quiz', I was invited to a presentation to be eligible for a free holiday. The presentors were very smooth and offered the world. The salesman was very smooth and even after I told him I don't have money for holidays, not then and most certainly not now, he persuaded me to sign a contract for R167 a month. There was no mention for how long I was signing the contract for, what the terms of cancellation was. I made one enquiry through their network for accommodation and it is was way overpriced and far beyond what I could afford. When I tried to cancel my contract, I was told that I have to pay the cancellation. In order to 'collect' the fee, they started phoning at me at work. I have sent countless bank statements to share what my finances look like. The reason for the cancellation is that I cannot afford this payment. I cannot afford a holiday.
Today I got a call from a woman screaming over the phone at me when I tried to find out who was on the other end of the line. She phoned me at work. Really terrible customer service.
Author: Lily


Offender: Global Travel Alliance

Country: South Africa   Region: Western Cape   City: Cape Town

Category: Traveling & Tourism

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