AfricaComplaints.com » Traveling & Tourism » Complaint / review: Igo Travel - FALSE ADVERTISING | #321734

Igo Travel
FALSE ADVERTISING

THE FOLLOWING IS THE RESPONSE TO MY WEB ENQUIRY:

Hi there,

Thank you for your travel enquiry to Mauritius on our 'buy one, get one free' from Durban.

Your e-mail has been forwarded to Tanja, who will follow up with you via telephone or e-mail within 24 hours.

Kind regards

iGO Travel

tel: 031 000 1122

[URL Removed]

AFTER MY CALL THIS MORNING AND CONFIRMING THE SPECIAL I WAS QUOTED DOUBLE. ERIKA CLEARLY DISCUSSED THE BUY 1 GET 1 FREE AIR TICKET AND PAY FOR 5 NIGHTS, STAY 7. RAISING MY HOPES AND THEN TO COME BACK AND TELL ME THAT IT IS AN ERROR. IT WAS ADVERTISED FROM THIS WEEK ON THEIR WEB.

BELOW FOLLOWS HER RESPONSE TO MY TELEPHONIC CALL. DISGUSTING SERVICE.

Thanks for the call this morning.
Please have a look below at the options below. While working out the costing for the Merville package, we have realised there is a mistake on our website. I have included the Merville quote however I'm afraid it might be out of your budget. Also, you cannot have a triple room at Merville, therefor one person will be paying a lot more as he has to cover the hotel rate for his room on his own.
I have gone with the 7 nights, 16 - 23 February to keep costs lower.

Date:

Company: Igo Travel

Country: South Africa   City: DERBY DOWNS, WESTVILLE

Category: Traveling & Tourism

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