I have been a client of Vodacom for 17 years. I have 9 contracts at Vodacom and normally I am more than happy with their service, but how long does it take the biggest cellphone company in South Africa to fix a basic service on their website. I have three Data contracts but I can not see how much ...
In swapping an excisting SIM card with a newly issued replacement SIM card, Mr King Motlhabane-Vodacom worker was able to "intercept" the RNVs required to complete certain sensitive internet banking transactions. The SIM swap enabled Mr King Motlhabane-VODACOM to intercept RVNs dispatched ...
I don't even know where to begin anymore. I laid a complaint on on 6 NOV 2013. Here's their reply on, dated 7 Nov 2013: "Thank you for bringing this to our attention. We apologise for the frustration you have experienced so far and we would like to address this issue for you. A consultant will ...
I have on numerous occasions contacted Vodacom regarding incorrect billing on my account and they have failed to give me any response or feedback. On all occasions they have sent me from one department to the other and no one seems to know who is responsible, it's pretty much like a circus with no ...
Pathetic!! I have cancelled my contract last week of September 2013 for account number 333665308, the guy told me that there was a 30 day cancellation period and that my debit order would go off at the end of September that I understood. At the end of October my debit order went off again I went ...
I signed a business contract with Cell C a few months ago, the reason i signed with them and not MTN whom i have been with for 10 years, is because of the MY TOOLS app offered by Cell C, i run a business and wanted to monitor all activities of my staff outgoing and incoming phone activity and the ...